FIB | FRIENDS IN BUSINESS
Your relationships make our community stronger. Share QUANTUM with
your clients, team and friends, and enjoy a little something back.
GOOD CONNECTIONS. GREAT THINGS FOR OUR COMMUNITY.
supporting local. rewarding together.
Free to join · No minimum referrals · Local at heart
YOUR BUSINESS + YOUR PEOPLE + QUANTUM = A STRONGER COMMUNITY
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01 / AN INVITATION TO COLLABORATE
WE'RE BETTER WHEN WE GROW TOGETHER
Friends in Business brings Whitsunday businesses together around a simple idea: when we share something valuable, everyone benefits.
You already have relationships built on trust. FIB gives you a meaningful wellness benefit to share with the people
who support your business, while QUANTUM recognises you for each successful introduction.
No joining or ongoing program fees, complicated contracts or referral targets. Just a local partnership, at your pace.
02 / A LITTLE THANK YOU, BOTH WAYS
YOU SHARE. YOU BOTH RECEIVE.
One introduction creates two rewards.Both apply to eligible QUANTUM Services and Packages.
01 | FOR YOUR FRIEND OR CLIENT
20%
Friends Reward
A welcome to QUANTUM, through you. Your new friend receives their reward when they book using your referral link.
Valid 7 Days | Redeem in-centre
Cannot be combined with deals or promotions.
02 | FOR YOU, THE REFERRING MEMBER
20%
Collaborative Reward
Our thank you for the introduction. Your reward is issued after your referred friend completes their first appointment.
Valid 1 month | Unlimited referrals
May be combined with deals or promotions.
A reward belongs to the member whose unique referral link was used. It is a discount on eligible purchases, rather than a cash commission.
FOR YOUR BUSINESS
Give customers another reason to value your relationship. Connect your business with local wellness and earn recognition for successful referrals.
FOR YOUR TEAM
Introduce staff to QUANTUM and the opportunity to participate in its member rewards program, with their own profiles and referral links.
FOR YOUR COMMUNITY
Help people discover a local Advanced Performance, Recovery & Wellness Centre while strengthening connections between Whitsunday businesses.
03 / FROM INTRODUCTION TO RECOGNITION
A SMALL SHARE. A LASTING CONNECTION.
01
JOIN
Connect with our team to become a Friends in Business partner.
02
SHARE
Send your unique Fresha referral link to a new friend or client.
03
WELCOME
They book through your link and receive their Friends Reward.
04
ENJOY
After their first appointment is completed, you receive your Collaborative Reward.
04 / YOUR FRESHA SHARING GUIDE
Your next introduction
starts on your phone.
Use the Fresha account connected to your QUANTUM client profile. Your personal link connects the introduction to you.
FRESHA WALLET
Find it.
Share it.
Be rewarded.
Keep your referral link handy for the next time someone asks about QUANTUM.
Sign in to your Fresha client account.
APPLE / IPHONE
ANDROID / SAMSUNG
01 | OPEN YOUR WALLET
In the Fresha client app, select Profile, then View wallet.
02 | FIND QUANTUM
Under Loyalty rewards, tap View beside QUANTUM Wellness Whitsundays.
03 | VIEW YOUR REFERRAL OFFER
Select Refer a friend to see the rewards for you and your friend.
04 | SEND YOUR INVITATION
Tap Invite to share your unique link through a messaging app, or copy your code.
MAKE THE CONNECTION COUNT!
Ask your friend to book through your unique referral link. Sharing the general QUANTUM website address does not identify you as the referrer.
MAKE IT PERSONAL
A thoughtful introduction
goes a long way.
Share one to one after a conversation, with your team, or in a client message.
Add your own words about why you thought of them.
AN INVITATION YOU CAN MAKE YOUR OWN
“I thought you might enjoy discovering QUANTUM Wellness Whitsundays. Through our Friends in Business connection, you can receive a 20% Friends Reward on eligible Services and Packages. Use my referral link to book, and check the reward terms and expiry in Fresha. I also receive a reward after your first completed appointment.”
Add your unique Fresha referral link before sending.
05 | GOOD QUESTIONS
A few things worth knowing.
Does it cost anything to join?
No. Joining FIB is free, with no ongoing program fee, minimum referral commitment or ongoing obligation.
Who receives the Collaborative Reward?
The member whose individual Fresha referral link is used receives the reward after the referred friend completes their first appointment. Share the link belonging to the profile you want recognised.
Can I keep referring people?
Yes. The FIB program allows unlimited successful referrals. Each qualifying introduction can earn another Collaborative Reward.
When can my friend use their reward?
The Friends Reward gives 20% off eligible Services and Packages, is valid for 7 days and is redeemable in-centre. It cannot be combined with deals or promotions. Check the expiry shown in Fresha and speak to the QUANTUM team before booking if you need help applying it.
What about the wider QUANTUM Rewards program?
Eligible purchases can also contribute to QUANTUM’s loyalty program. View your points, available rewards, tier progress and current terms in Fresha Wallet. Eligibility and exclusions apply.
What if QUANTUM or my link is missing?
Check that you are signed into the Fresha client account connected to your QUANTUM profile. If you still cannot find the program, call 4948 1224 or ask a QUANTUM Coach to help you.
Is Fresha Wallet the same as Apple or Google Wallet?
For this program, use the wallet within your Fresha client account. The referral guide starts inside Fresha.
Where can I check the terms?
In Fresha Wallet, open QUANTUM under Loyalty rewards and select Terms and Conditions. Check each reward’s eligibility and expiry before use. Your Collaborative Reward is valid for 1 month and may be combined with eligible deals and promotions.
LOCAL RELATIONSHIPS. SHARED REWARDS.
Your business belongs
in the conversation.
Let’s connect your people with QUANTUM.Speak with our team about becoming a Friends in Business partner.
Or visit us in Cannonvale and ask a QUANTUM Coach.